• 1. My passport is valid at least 6 (six) months after my departure date from Azerbaijan.
• 2. I am applying for single entry visa.
• 3. I am aware that, in order to issue the electronic visa, for standard e-Visa it is required 1-3 business days, for urgent e-Visa it is required 3-5 business hours and this visas allow the holder to stay in the country for 30 days.
• 4. I am aware that, persons with dual citizenship have to choose the country in accordance with their passport or other travel document they are going to use for their travel. If the passport or other travel document used to apply for an electronic visa is different from the passport or other travel document used for travel, the electronic visa is considered invalid.
• 5. I am informed that, the period of temporary stay of foreigners and stateless persons in the country should not exceed the period specified in the e-Visa. Foreigners and stateless persons have to leave the territory of the Republic of Azerbaijan if duration of their temporary stay has not been extended, or if they have not been granted a temporary residence permit, or if their application for extension of the temporary residence period or their applications for temporary residence permit has not been accepted.
• 6. I am aware that, foreigners and stateless persons staying temporarily in the Republic of Azerbaijan for more than 15 days (also in cases when they change their place of residence within the country) should apply to the State Migration Service of the Republic of Azerbaijan for registration without payment of any fee.
• 7. I am aware that, pursuant to the law, foreigners and stateless persons are held liable for staying in the country after the expiry of the time specified in the electronic visa and without being registered (when their stay exceeds 15 days).
• 8. I am aware that, foreigners and stateless persons can apply for a new electronic visa without leaving the territory of the Republic of Azerbaijan. However, in order to use your second e-Visa, you have to leave Azerbaijan first and then re-enter to Azerbaijan territory.

Effectiveness date: October 2022 GENERAL These Terms of Use regulate the conditions of access and navigation through this website, owned and operated by the Company stated in the Terms and Conditions section of this website (hereinafter, “the Company”). The access and navigation through this website are voluntary and free of charge and automatically grants the interested person the status of “User” (hereinafter, “the User”, “you”). If the User decides to hire our private professional services, the User will be automatically conferred with the “Customer” status (hereinafter, the “Customer” or “you”). Such statuses imply full acceptance of the present Terms of Use. Therefore, we recommend that you carefully read the following Terms of Use before using this website. In the event that you do not agree to be bound by these Terms of Use, please do not access or continue to use the website. These Terms of Use may be updated, at any time and without prior notice to the User/Customer, in order to comply with applicable laws and regulations, according to business matters or because of changes in the provision of services or functionalities of our website. The new Terms of Use will be applicable as soon as they are published on the website. Therefore, the User acknowledges and accepts that it is his/her responsibility to periodically review these Terms of Use. The User accepts to use and navigate through this website complying with all the in force applicable laws and regulations, as well as in accordance with these Terms of Use. If any part or clause of these Terms of Use is declared null and void by any judicial decision, the remaining part and/or clauses will remain valid. INFORMATION AND WEBSITE SERVICES The present website can only be used by adults with legal capacity. Therefore, if you do not have the required legal age under the applicable laws and regulations of your country, please do not visit or use this website. In this sense, the Company reserves the right to block access to this website, without prior notice, to Users who do not comply with this requirement. This website offers: Information, among others, about Travel Authorisation process, the eligibility requirements of foreign nationals to be admitted to travel to the Country. This information is based on official information provided by the Government. Professional assistance services in submitting Travel Authorisation forms before the Government in order for foreign nationals to visit the Country (hereinafter, “the Services offered”). The Services offered are private and therefore are not affiliated with, owned or operated by the Government or any government agency. Hiring the Services offered are subjected to the mandatory acceptance of these Terms and Conditions RULES OF CONDUCT The User must use this Website, its content, and services in accordance with the present Terms of Use, the currently applicable laws and regulations, common decency, morality, and public order at all times. In particular, but without limitation, the User shall not: Hire the Services offered if you do not meet the required legal age and have the legal capacity to contract according to applicable laws and regulations of your country. Make inappropriate or illicit use of our website content, as well as the information about the Services offered and/or use it to engage in illegal activities or those harmful to the interests or rights of the Company and/or of third parties; Restrict or prevent any other User from using and enjoying this website; Copy, distribute or modify any part of this website without prior written authorisation from the Company with or without commercial purposes; Circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content or that enforce limitations on the use of the website; Send or disseminate information, codes, or content that could reduce, harm, disturb or impede any User’s access or normal use of this website and/or damage or harm equipment belonging to the Company (like servers or networks connected to the website) or to other Users. This includes but is not limited to malware, viruses, logic bombs, etc; Breach the Company’s intellectual property rights, this includes but is not limited to, use, modify, create derivative works of, transfer (by sale, resale, license, sublicense, download or otherwise), reproduce, distribute, display or disclose any content of this website, without prior written authorisation from the Company. Breach third parties’ intellectual property rights in connection to the access or use of this website. The access of a User who does not comply with these Terms of Use may be blocked and/or suspended at any time and without prior notice in order to maintain the quality, security, and availability of the present website. LIMITATION OF GUARANTEES AND LIABILITY The use of the present website is at the User’s own responsibility and risk. The Company makes its best efforts to ensure the availability of the website and the safe navigation of the user. However, access to this website may be punctually interrupted by maintenance tasks and/or the upload of updates of the contents and/or services offered through it. Also, we cannot guarantee that the website will be maintained without interruptions, delays, errors, or omissions for reasons beyond our control, as well as for possible damages that may be caused by third parties through illegitimate intrusion beyond our control. The Company will exert its best efforts to keep the information and eligibility requirements about the Electronic Travel Authorisation up to date, according to Government updates. However, if you detect any inaccuracy, we ask you to please contact our Customer Service Team and warn them about it. Neither the Company nor its partners, suppliers, employees or representatives will consequently, be liable for any error or omission on the website or if the content and information of this website is used by a User or a third party for unlawful purposes and/or to cause damage to third parties or to the Company’s reputation. In the same way, the Company will not assume any responsibility for access to this website by Users under the required legal age according to their country’s applicable laws and regulations, being the responsibility of their parents and/or legal guardians to exercise an adequate control over the activity and/or use of the Internet by their dependent children or minors; to prevent their access to websites whose content is not suitable or recommended for minors, as well as the sending of personal data without the prior authorisation of their parents or legal guardians. The Company will be exempt from any liability that may arise from the breach of these Terms of Use by the User and/or the Customer. INTELLECTUAL PROPERTY RIGHTS application.visasazerbaijan.com is a domain registered by the Merchant of Records indicated in this Terms and Conditions. Therefore, it cannot be used in connection with other products and/or services other than those Services offered on this website, in any way that may cause confusion between Users and/or Customers of the Company and/or discredit the Company. The totality of the elements contained on this website, whether it be texts, articles, descriptions, images, graphics, sounds, videos, brands, logos, interactive features or any other element, its structure and design, the selection and presentation of the content and elements included therein, and the software necessary for its operation, access and utilization are the owned of the Company or by the partners of the company with whom we have submitted the corresponding licenses. All the elements of the present website are protected by industrial and intellectual property rights that must be respected by the User and/or Customer. This matter is also warned with a copyright notice in the homepage of this website. The reproduction, copying, distribution, public communication, transformation or, in general, any use of the protected elements of this website with or without commercial purposes, without the Company’s prior written consent, is expressly and totally forbidden. The access and use of this website does not under any circumstance transfer the company’s intellectual property rights to the User and/or Customer, nor the granting of a license or authorisation. Moreover, note that the Company reserves all intellectual property rights that are not expressly indicated in these Terms of Use and that correspond to us in accordance with the currently applicable laws and regulations. PRIVACY The personal data collected for the provision of the private professional services offered through this website, as well as those obtained from the navigation and/or use of this website, will be processed in accordance the Policy Privacy and Cookie Policy. The appropriate technical and organizational measures have been adopted in order to guarantee the confidentiality, integrity, availability, and security of the personal data processed. JURISDICTION AND APPLICABLE LAWS These Terms of Use are governed by the current applicable Azerbaijani laws and regulations. In case of controversy or disagreement between the User and the company arising from these Terms of Use, both parties agree to submit their resolution, at their free choice and expressly waiving any other jurisdiction to which they may be entitled, to the competent Courts and Tribunals of the place of residence of the User and, where appropriate, Customer. The non-exercise by the Company of any right provided or derived from these Terms of Use shall not be construed, under any circumstances, as a waiver of said right, unless expressly and in writing waived by the Company or legal prescription of the action that in each case corresponds according to the applicable current law or regulation.

We, at our website, portal or software, believe in being open, clear, and honest about how we collect, use, and share the personal information of our users. By ‘personal information’ we refer to any information which can help to identify a person, either on its own or in combination with other data. We shall not use your personal information for any other purposes other than those outlined in this Privacy Policy and we are dedicated to safeguarding all our users’ data. By using our website, portal or software you agree to this Privacy Policy and its terms. TYPES OF PERSONAL INFORMATION WE COLLECT our website, portal or software may collect the following types of personal data for a range of purposes: PERSONAL INFORMATION YOU PROVIDE To allow the government to make a decision on whether to approve or deny a visa application, it is necessary for us to collect a range of personal information to pass to the authorities. Applicants provide us with this data by entering it on an online form. The types of personal information we collect include the users’ full name, address, date of birth, travel plans (such as addresses, dates, and times), and passport details. We also collect certain types of information which is considered to be highly-sensitive such as gender, ethnicity, religion and beliefs, health, sexual health, criminal record, family background and genetic information. REQUESTED DOCUMENTATION We sometimes request documentation which is necessary to process visa applications. The types of documents we request include: IDs, passports, resident cards, birth certificates, bank statements, letters of invitation, and parental authorization letters (in relation to minors). DEVICE INFORMATION We collect information about the devices people use to connect to our website, portal or software including laptops, mobiles, and tablets. We collect information such as IP addresses, browser and operating systems, and geographical locations. We also collect data regarding the habits and preferences of our users, such as how long they spend on and how often they visit it. HOW YOUR PERSONAL INFORMATION IS USED We use the information we collect in different ways connected to the specialized services we offer. Users’ information may be used for the following purposes: TO PROCESS YOUR VISA APPLICATION, DOCUMENT PROCESS / ETA DOCUMENTS. We use the personal information which applicants provide on our online form to process their visa applications. The information provided is shared with the relevant authorities so they can grant or deny the visa request. TO COMMUNICATE WITH YOU We use the information we collect to communicate with you effectively. We use your data to respond to your emails, deal with your requests, answer your questions, and to email notifications about the statuses of visa applications. TO IMPROVE THIS WEBSITE AND OUR SERVICES We use various programs to analyze the information we collect in order to improve the overall experience for our web users. We use the information to improve both the services we offer and our website. TO COMPLY WITH THE LAW our website, portal or software may need to share users’ personal information to comply with various laws and regulations. This be during legal proceedings, investigations, or audits. OTHER PURPOSES Your data may be used for other reasons such as verifying compliance with our Terms and Conditions and Cookie Policy, improving security measures, or helping to prevent fraudulent activity. HOW YOUR PERSONAL INFORMATION IS SHARED We do not share your personal information with third parties except in the following circumstances: WITH GOVERNMENTS We share the information you enter on the online application and the documentation you provide with the government so they can process your visa request. The government needs this information to either approve or deny your visa application. WITH THIRD-PARTY SERVICE PROVIDERS our website, portal or software uses third-party service providers to carry out specific tasks. These types of services include: processing credit or debit card payments, providing advertisements, sending and receiving emails, and analyzing information such as user habits and preferences. We only share the information which is necessary for the service providers to carry out their functions. WITH OUR AFFILIATE COMPANIES We are a global business which operates in a number of countries and we work in collaboration with a number of affiliate companies. We share information with our affiliate companies and we may transfer data between our own internal offices. FOR LEGAL PURPOSES when we are required to do so by laws or regulations, which may exist within or outside the user’s country of residence, we may disclose personal information to relevant authorities. our website, portal or software may need to disclose personal information in the following circumstances: to comply with legal processes, to respond to requests from public authorities and officials, to enforce our Terms and Conditions or policies, to protect our operations and those of our affiliates, to protect our privacy, rights, or safety, to enable us to pursue legal remedies, or to limit the civil damages we may incur. MANAGING AND DELETING YOUR PERSONAL INFORMATION You can contact us any time to request the deletion of your personal information. You can also request an electronic copy of all the personal information we have collected about you. You can contact us any time to request the deletion of your personal information. You can also request an electronic copy of all the personal information we have collected about you. SECURITY AND RETENTION OF PERSONAL DATA Personal information is stored using servers which are protected by passwords, firewalls, and physical security. We use high-security protocols to prevent the loss, theft, misuse, and alteration of personal data.Personal data is kept for a period of three years, after three years it is deleted automatically. Data retention procedures ensure that we comply with relevant laws and regulations.Users acknowledge that it is not the responsibility of our website, portal or software to guarantee the security of information when they send it via the internet. AMENDMENTS TO THIS PRIVACY POLICY our website, portal or software reserves the right to make changes to this Privacy Policy without giving users prior notification. Any changes to this Privacy Policy will come into effect from the moment they are published. It is the user’s responsibility to ensure that he or she is informed of the terms of the Privacy Policy at the moment of purchasing services or products or services from our website, portal or software. THIRD PARTY WEBSITES our website, portal or software may contain links to third-party websites which are not operated by us. We are not responsible for the privacy policies or any other practices of any linked third-party websites. We recommend that you carefully review the privacy policies of all third-party sites before you disclose any personal information. CHILDREN’S DATA As we specify in our Terms and Conditions, parents and guardians give their consent for us to collect and use the data of minors by providing their data on the online form. We only collect and use the data of children to process visa applications and provide related services. WHO WE ARE AND HOW YOU CAN CONTACT US our website, portal or software belongs to AZE Group, a private company which offers specialized online visa application / ETA / Travel documents process services and support. We help travelers obtain visas, ETA / Travel documents form and process services from governments by providing expert help, guidance, and assistance. Our Customer Service Team at our website, portal or software can respond to any questions you may have about applying online for a visa through our website.They are available 24/7, 365 days a year ( almost all cases). REFLECTING LAW OF JURISDICTION We abide by the laws of Azerbaijan.

azerbaijanvisa.center will offer a full refund (except e-Visa Government fee) to all users who have submitted their application through this website in the event that their online e-Visa application is denied by the Government of Azerbaijan. If a user requests a refund after an e-Visa application has been submitted and approved, azerbaijanvisa.center will no longer be able to offer a full refund. Please note the following conditions for requesting a refund: • Users have up to 30 days from the payment date to claim a refund. • By contracting the services offered by azerbaijanvisa.center and thus agreeing to comply with the terms and conditions, users understand that azerbaijanvisa.center will begin processing the submitted application immediately and within 3-72 hours the applicant will receive their approved e-Visa, at which point a refund will no longer be available. • By visiting this website and contracting its services, the applicant waives his/her right to pursue legal actions against azerbaijanvisa.center and agrees not to hold us or our employees, shareholders or other agents accountable. Requesting a Refund Users wishing to solicit a refund must send an email to [email protected]. Users must include the following in their refund request: full name (as it appears on passport), email address used to complete the application, reference number and reason for the request. From the moment the refund request is received, it will be processed within 120 hours (5 business days).